Privacy statement

Privacy statement Buro N11. Buro N11, located at Goudseweg 181, 2411 HK Bodegraven, is responsible for the processing of personal data as shown in this privacy statement. Contact details:Goudseweg 1812411 HK Bodegraven0172 – 650016 Personal data we processBuro N11 processes your personal data by using our services and/or because you provide this information to us […]

Privacy statement Buro N
11. Buro N11, located at Goudseweg 181, 2411 HK Bodegraven, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
Goudseweg 181
2411 HK Bodegraven
0172 – 650016

Personal data we processBuro
N11 processes your personal data by using our services and/or because you provide this information to us yourself.

Below you will find an overview of the personal data we process:- First
and last name- Tele
phone number- E
-mail address

Special and/or sensitive personal data we processO
ur website and/or service does not intend to collect data about website visitors under the age of 16. Unless They have permission from parents or guardian. However, We cannot verify that a visitor is over 16. We therefore recommend that parents be involved in the online activities of their children in order to prevent the collection of information about children without parental consent. If you are convinced that without that permission we have collected personal information about a minor, please contact us via, we will delete this information.

For what purpose and on the basis of what basis we process pers
onal dataBuro N11 processes your personal data for th
e following purposes:- Sending our newslette
r and/or advertising leaflet- You can call or e-mail if necessary to carry out our
services – Inform you about changes to our services an
d products- To deliver goods and servi
ces to you- You can call or email if necessary as a result of an application.

Automated decision-makingBuro
N11 does not take decisions on matters that can have (significant) consequences for individuals on the basis of automated processing. These are decisions taken by computer programs or systems, without a human being (e.g. an employee of Buro N11).

How long we keep personal dataBur
o N11 does not keep your personal data longer than strictly necessary to realize the goals for which your data is collected. We apply the following retention periods for the following (categories) of personal data:

Type of data Retention period
Contact Max. 4 years
Quotation form Max. 4 years
Application form Max. 2 years
Registration Newsletter Until the time of exorcism for the newsletter.
Request by e-mail Max. 4 years
Other forms Max. 4 years
Customer Customer data Max. 7 years (including the data transmitted through the above methods, but only if there is a commercial relationship)

Sharing personal data with third
partiesBuro N11 does not sell your data to third parties and will only provide them if necessary for the performance of our agreement with you or to comply with a legal obligation. With companies that process your data in our contract, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Buro N11 remains responsible for these processing.

Cookies, or similar techniques, which we useBur
o N11 uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in your computer, tablet or smartphone's browser on the first visit to this website. Buro N11 uses cookies with pure technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and optimize them. In addition, we place cookies that track your browsing behaviour so that we can offer customized content and advertisements.

Buro N11 uses the following cookies:

1. Functional cookies
Necessary cookies: in order to be able to surf properly through the site, we sometimes use cookies. Your PC remembers the format you created yourself. We do not have to ask permission for these cookies.

2. Website Statistics CookiesW
e use a web analytics package (Google Analytics) at Buro N11 to analyze which pages are best visited, through which browser people surf (Internet Explorer, Chrome, Firefox, Safari, etc), or you have a big screen, etc. Based on this, we can improve our sites. This data is stored anonymously so you cannot be traced to who you are. They are only used to analyze your visit to our site.

3. For example, Cookies for Ma
rketing & SocialAdvertisers can place third-party cookies to gain insight into your areas of interest, so they can place an ad specifically. It also prevents you from seeing the same ads every time. With these cookies, the social buttons (Facebook, Twitter, Google+, etc.) are also visible at the bottom of posts and you have the option to share information on your social media channels.

On your first visit to our website we have already informed you about these cookies and we have asked for your permission to place it.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all the information previously stored through your browser's settings.

For an explanation, see:

View, modify or delete dataYo
u have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or object to the processing of your personal data by Buro N11 and you have the right to data portability. This means that you can submit a request to us to send the personal data we have of you in a computer file to you or another organization you have.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to

To make sure that the request for access has been made by you, we ask you to send you a copy of your ID with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Burgerservice number (BSN) black. This to protect your privacy. We respond as soon as possible, but within four weeks, to your request.

Buro N11 also wants to point out that you have the opportunity to lodge a complaint with the national supervisor, the Dutch Data Protection Authority. This can be done via the following link:

How we secure personal dataBuro
N11 takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not secure or there are any indications of abuse, please contact our customer service or through

Questions and feed
backWe regularly check whether we comply with this Privacy Policy. If you have any questions about this privacy policy, please contact us.

Applicable law
On the website and disclaimer, Dutch law applies. All disputes under or in connection with the website and disclaimer will be submitted exclusively to the competent court in the Netherlands.

Customize privacy state
mentWe reserve the right to customize this privacy statement. Changes will be published on this website.

Buro N11
8 May 2018


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